Automate your Customer Support & Sales
Customer Support & Sales
Train a secure AI on your technical resources that answers customer questions so your team doesn't have to.
questions so your team doesn't have to.
Bot9 AI Assistant
resolves 90% of your customer support
Just 3 simple steps
to create your personalised AI powered chatbot
Sync your website's data
Enter your Company URL for the bot to scan & see it brew
magic as it syncs with your data.
Customise your chat widget
Personalise your chat widget by adding your company logo and
brand colour.
Install on your website
Embed the chatbot on as many sites as you want — your
marketing site, in-app, help center.
Collaborate with an AI bot
trained to talk and behave like you, for your users.
24X7 Non-Stop Support
Provide 24/7 automated support drastically reducing response
times to enhance customer satisfaction.
Multilingual Support
The bot is capable of understanding over 150+ languages -
surpassing lingual boundaries.
Unlimited Training Data
There is no limit to how much your bot can learn. Provide links,
files or manually write content to teach the bot.
Intelligent Agent Handoff
Understand that customers often require a human touch.
Assign relevant tickets to your support agents.
Connect your data sources
Streamline workflows with integrations, communication tools &
authentication services
Seamless Integrations
Bot9 allows you to integrate with any social media platform.
Stay connected with your customers - ALWAYS.
The Enterprise tools to power your workflow
Streamline workflows with integrations, communication tools & authentication services
Providing Instructions
Create guidelines that dictate how your bot will respond to customer queries - teach your bot to speak like you.
When a User reports a bug, follow these 2 steps:
Step 1:
Use Freshdesk integration to create a ticket
Step 2:
Thank the user for their feedback
Creating Custom Actions
Bot9 allows you to integrate with any social media platform. Stay connected with your customers - ALWAYS.
Monitor Customer Behaviour
Aid seamless user experiences for your customers.
Customer Details
Understand your customer base better so that you can train your bot to handle their needs best.
Real-Time Analytics
Dive deeper into your customers to gather statistical insights on their behaviour.
Collaborate with your team
to ensure no customer is ever unheard
Add Team Members
Provide designated access to your team members to enable human intervention - when required.
Measure your Output
Keep track of how you and your team members are doing in requests where a human assistance was required.
Tailor made solutions
to seamlessly cater to diverse industry requirements
Enhance your customer shopping experience
- Checking product availability
- Locating stores
- Getting product recommendations
- Managing returns
Greatly enhance patient interactions
- Scheduling appointments
- Providing medical advice
- Managing prescriptions
- Patient follow-ups
Greatly enhance guest experiences
- Booking options
- Getting property details
- Booking management
- Finding attractions
Simple pricing that scales with your business
A code-free chatbot builder to seamlessly build and train a customer service chatbot for your business